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Spirit Airlines may offer cheap flights - if you can get online fast enough, type fast enough, hit the enter key fast enough.........to GET one of the cheap flights - but trying to actually COMMUNICATE with them either by phone or email is darn near (and thus far!) IMPOSSIBLE. I was perservering on hold for over 30 minutes only to have the call inexplicably dropped. I've searched and searched on their web site for a "Contact Us" that might provide an email address (I had to google and find on a different site their telephone number) to no avail. Does anyone have an email address for Spirit? And, has anyone emailed them and gotten a response? Thanks in advance!
my complein its about my flight from aguadilla to fordloredale when i was in puerto rico after a past the check point at the airport i spend 50.00 dollars in liquor for a gift when i got to fordloredale you gays change the gate so we have to go to another terminal when and another check point their their dont let me pass the liquor evrything was silling bag so i lost 50.00 dollars now hows goin to paid for this if you gays dont do anithyn about this im going to cancel my membership whit you an never flight for this airline
Cancellation policy of Spirit Airlines
Spirit Airlines permits cancellation and have a cancellation policy to guide passengers. If you have booked tickets with Spirit Airlines but want to cancel it then you can read the important things about their cancellation policy given below.
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Passenger can cancel their flight tickets within 24 hours of purchase without paying any cancellation fees and receive a full refund of the ticket.
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Cancellations done after 24 hours of booking when departure is 7 or more days away will incur a cancellation fee.
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Cancellations done after 24 hours of booking when the departure is in less than 7 days will incur a higher cancellation fee for more you can visit reservations help by Spirit Airlines.
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Passengers will receive any remaining amount after cancellation in form of a credit shell. It can take 7-20 business days for refunds to be processed.
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Cancellations can be made online by logging in at ‘My trips’ section or by calling the Guest service agent of the airline.
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Cancellations made by an agent will incur additional charges.
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If the price of cancellation fee is higher than the ticket price then a voucher of $10 per one way (maximum $20) will be given to passengers.
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This voucher can be used by passengers for future travel.
If passengers have any doubt or want more information about Spirit Reservations or cancellation then they can contact the customer service center of the airline and take help of the executives.
Know about the Change Flight Policy in Spirit Airlines
Spirit Airlines offer various services and facilities at affordable prices to the passengers flying with them. Even if plan changes, the feature of online change or cancellation can be used.
Change Policy of Spirit Airlines
If a ticket is re-booked, fare always increases. So, in order to save money, easy change option is provided to the passengers.
The changes in a ticket are made according to the change policy of Spirit airlines, which is as follows or can visit Spirit Airlines reservations:
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For online changes, My Trips option on the website can be used.
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The changes are allowed till 1 hour prior to the scheduled departure.
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If changes are made online, it will involve lesser charges in comparison to the changes done through the support.
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Some of the passengers are eligible for free changes and cancellations.
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If a ticket is cancelled within 24 hours of booking, it will be refundable and no cancellation charges are applicable.
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For 24 hour cancellation, the ticket should be booked at least 7 days prior to departure.
For more info about the services of the airline, Spirit airlines reservations can be contacted. The representatives can be contacted through the details provided on the official website of Spirit airlines.