The US Virgin Islands Best Guide

Cellphone/internet service

Notifications
Clear all

Cellphone/internet service

Please Register / Login to take part in discussions about the Virgin Islands.


10 Posts
8 Users
0 Reactions
3,835 Views
(@ajwgroomer)
Posts: 8
Active Member
Topic starter
 

We've got AT&T and I was wondering if my cell phone will work on the islands? Also is there any wifi?

Thanks again:)

 
Posted : October 5, 2013 8:09 pm
(@ardie12)
Posts: 24
Eminent Member
 

ATT works perfectly on STT, much better than other carriers. It's just like being in the states, no extra charges. If you go to STJ, it's ok in Cruz Bay, but be careful as you travel into the island; you start picking up the towers from other islands and get international roaming.

I found it best to use my phone normally everywhere in STT and Cruz Bay, I put it on airplane mode everywhere else. I don't live there but spent a week there in March, and didn't incur any extra charges.

 
Posted : October 6, 2013 12:19 am
(@stt-resident)
Posts: 3316
Famed Member
 

There's wifi all over and you should have no problems finding a signal. Where are you staying?

 
Posted : October 6, 2013 6:04 am
 rose
(@rose)
Posts: 129
Estimable Member
 

If you use it on St. John, just make sure that it says AT&T before you use it. AT&T will tell you that it works on St. John but do not warn you about maybe picking up other towers..Turn your data roaming off, also. I have had over a $2,000.00 bill and they did take most of it off, but said they would not do it again.

It works better on Jost without roaming charges than it does on Coral Bay side of St. John.

Rose

 
Posted : October 6, 2013 1:06 pm
(@alana33)
Posts: 792
Prominent Member
 

It can pick up the BVI cell towers and be quite costly so, indeed, check to make sure your signal
is coming from AT&T and not BVI or you'll be spending time arguing about you bill when you get something akin to Rose's bill.

It can happen if a Tower goes down in STT and your cell picks up BVI's signal.
Happened to me after a storm knocked out the tower that my cell normally uses and did not realize
I was getting the BVI signal on northside of STT. Major hassle to get them to adjust my billing but they rescinded the charges.

 
Posted : October 6, 2013 1:58 pm
(@ajwgroomer)
Posts: 8
Active Member
Topic starter
 

Oh my goodness! I would burst into tears if I got that kinda bill! I will definitely keep a close eye on what my phone says. We'll be staying at the Best Western Emerald Beach. This is both of ours very first trip anywhere outside of the states so wasn't sure what to expect:).

 
Posted : October 6, 2013 4:55 pm
(@alana33)
Posts: 792
Prominent Member
 

You'll be fine.

 
Posted : October 6, 2013 6:56 pm
(@lydiah)
Posts: 40
Eminent Member
 

I have found when using AT&T on STJ and phone picks ups a BVI tower I get a text message from AT&T warning me.

 
Posted : October 6, 2013 8:13 pm
 beer
(@beer)
Posts: 62
Trusted Member
 

Sprint all the way, never had an issue whatsoever, even at Annaburg Ruins on STJ, 100% fine everywhere on STT, and a slight no service at Point Udall on STX, but of course nothing works out there. Too much raving over ATT on the islands but also more complaints over Sprint. So yes this is a Sprint plug because it IS the best on all the islands, but you should be fine with ATT. Just watch the roaming as others have mentioned because there are parts on STT where ATT does try to pick up BVI towers. I have even seen ATT try to pick up BVI towers at Coki/Coral World.

WiFi is everywhere, so your hotel or condo should most likely have it and I have always had good connections.

 
Posted : October 6, 2013 8:59 pm
(@mariec)
Posts: 5
Active Member
 

STT Resident wrote:
There's wifi all over and you should have no problems finding a signal. Where are you staying?

I had the same question. We will be staying at Elysian and wondering about free wifi in the area.

 
Posted : October 11, 2013 10:10 pm

St. Thomas Activities

Set sail on top-rated charters, explore underwater wonders with scuba diving, encounter exotic animals, and venture into the wild with kayaking and ecotours. Feel the adrenaline with parasailing, aerial tours, and water sports for a memorable vacation.
Book Your St. Thomas Adventure Now
Virgin Islands Books & Maps