The US Virgin Islands Best Guide

Cell phone use

Notifications
Clear all

Cell phone use

Please Register / Login to take part in discussions about the Virgin Islands.


19 Posts
13 Users
0 Reactions
7,423 Views
(@riadam)
Posts: 7
Active Member
Topic starter
 

Good morning...we will be arriving in St Thomas and St John in early November for 5 days. I have spent hours on line trying to figure out how to have a couple of cell phones to use while the two couples are there, mainly for our families to be able to contact us, but also to use sparingly on a local basis. We have our phones through a small cell phone provider in the Midwest. Our phones are GSM compatible so I thought I could buy a couple of SIM cards once we arrive. Now I've discovered that our phones aren't quad band. Can I buy Go Phones here that will work in the USVI or would it be best to buy Go Phones there? Are phones available at the St Thomas airport so we would immediately have access to them? Perhaps there is another option that I haven't thought of...This has been very confusing for me, especially when I look into what the long distance charges are. Thanks so much for any help or advice in advance.

 
Posted : October 2, 2011 10:44 am
(@ventogt)
Posts: 60
Trusted Member
 

Easiest way is going to be getting an AT&T go phone BEFORE you leave the states...AT&T is just like a domestic carrier here and is part of their US coverage zone.

 
Posted : October 2, 2011 12:30 pm
(@jamminme)
Posts: 21
Eminent Member
 

Has anyone had any experience with Verizon cell phone usage on St. John? Does it work and are there roaming charges?

 
Posted : October 2, 2011 12:38 pm
(@ventogt)
Posts: 60
Trusted Member
 

Forget about Verizon--$1.99 per minute voice and charge for data. I think texting is .25 per--bottom line, you use Verizon here and you'll be paying out the nose--all roaming in the VI

 
Posted : October 2, 2011 12:41 pm
(@jamminme)
Posts: 21
Eminent Member
 

Thanks ventogt! That is good to know. I will be leaving my cell phone at home. Guess we will just have to give our families the phone number of where we will be staying. It will be nice to forget about technology for a week. 🙂

 
Posted : October 2, 2011 12:59 pm
(@riadam)
Posts: 7
Active Member
Topic starter
 

Hello...okay, this really interests me. So you are saying that if we have an AT & T Go Phone, there will be no roaming charges for that phone, at all, regardless if we are calling numbers back in the states or local VI numbers? I'll be anxiously awaiting replies. Thanks...

 
Posted : October 2, 2011 1:44 pm
 Ric
(@ric)
Posts: 184
Estimable Member
 

Long distance between the VI and, Virginia, for example, is just the same as between Illinois and Virginia. No roaming.

 
Posted : October 2, 2011 3:36 pm
(@ventogt)
Posts: 60
Trusted Member
 

Yep, just a different area code, like dialing a different area code from your cell phone now--so long as it's not international you're fine!

 
Posted : October 2, 2011 5:00 pm
(@rockydock)
Posts: 140
Estimable Member
 

AT&T nationwide plans includes Puerto Rico, and their outlying islands, and the four separate U.S. Virgin Islands within the coverage area along with all the individual States. Roaming is charged only for International calls such as to/from the British Virgin Islands.

Rocky Dock
Water Island

 
Posted : October 2, 2011 8:40 pm
(@plasticpirogue)
Posts: 42
Eminent Member
 

Virgin Mobile also works fine in the islands; just like in the states.

 
Posted : October 3, 2011 4:39 pm
 Jill
(@jill)
Posts: 385
Honorable Member
 

We have Verizon phones and travel to the USVI and BVI's every year. Verizon offers a package for $45.00 for the month that allows you to use your phone in both places and you don't get any roaming/texting extra charges. We always take the $45.00 plan for the month we are there and then we return to Vermont we cancel the plan. We've never had any addition fees applied aside from the $45.00 and we can send pictures, texts and make calls no problem. Your other option would be to stop on STT and buy a disposable phone w/ prepaid minutes. We looked into that and almost did it until we found out about Verizon's "Caribbean" package. We were told that if you buy the phone on the U.S. Mainland in may not work in the USVI's and where advised to buy them there. They cost around $50.00 bucks each and you can only make calls to anywhere in U.S. which includes STT and STJ as well as the mainland, put no texting or pictures can be used! Hope this helps.

 
Posted : October 7, 2011 12:12 am
(@ncald)
Posts: 109
Estimable Member
 

pretty sure that sprint works the same as att down there (considered nationwide plan) but not sure which gets better service. also if you have an ipad or laptop w/camera that you can video skype home with it is free. otherwise you can phone skype home through ipad/laptop by purchasing minutes and you can call home and/or cellphones through it. apple products can facetime too

 
Posted : October 10, 2011 3:29 pm
(@blu4u)
Posts: 295
Reputable Member
 

Sprint.
Works very well. No roaming or "long distance" charges.
BUT: 1) Be careful some spots on the STJ north shore, pick up the BVI tower, which is different... Just check the display before dialing/sending. 2) If you call sprint or 411 the operator greats you in spanish first, just speak English, they'll code switch..

 
Posted : October 10, 2011 4:19 pm
(@riadam)
Posts: 7
Active Member
Topic starter
 

Thank you very much for your help. I purchased two cheap ($9.99 each) AT & T Go Phones at Best Buy, then I bought two cards of refillable minutes for $15.00 apiece which will last us for 7 days. They double-checked coverage in the USVI and assured me that there will be coverage and we will have unlimited calls and texting while there. I so appreciate your willingness to assist me in this!

 
Posted : October 15, 2011 11:11 am
 rose
(@rose)
Posts: 129
Estimable Member
 

As previously mentioned, make sure that you have an AT&T signal before using your phone. Areas such as Coral Bay, East End, and John's Folly Bay can pick up British towers and cruise ships. We have had bills of $2000 and $3000. AT&T did take most of this off, but it was a struggle and took a long time to get it handled.

 
Posted : October 17, 2011 10:22 pm
(@wi_dweller)
Posts: 13
Eminent Member
 

Please post after your trip and let us know how these phones worked out for you. We are traveling to STT and STJ in January and are thinking of doing the same exact thing you are doing. Thanks!

 
Posted : October 18, 2011 10:03 am
(@bashment)
Posts: 5
Active Member
 

i just returned from stt and i am a sprint customer. i had no problems using my phone while in stt. there were a few places in st. john where i didn't get any reception.

puerto rico and the usvi are included in the nationwide plan. only charges i incurred were for calls and texts to the bvi.

 
Posted : October 20, 2011 12:00 pm
(@cruzan1)
Posts: 20
Eminent Member
 

As stated above, look for the AT&T symbol on your phone. If you see LIME (BVI network)- turn it off!

 
Posted : October 25, 2011 8:54 am
(@riadam)
Posts: 7
Active Member
Topic starter
 

Hello...we are back from our first trip to the USVI and I have to tell you, it's a spectacular vacation spot. Every day was perfect. We kept asking ourselves if we were really there because the views are breathtaking, especially on St John, where we stayed, but also the west and north shore of St Thomas. I have a new favorite drink...the Bushwhacker...and brought home the liquors to make it here. 🙂
I'm reporting on our cell phone coverage with our AT&T Go Phones. We were VERY pleased with they way they worked. I think we had coverage every time we needed it and they were used on St Thomas, St John, St Croix and Water Island. I bought cheap little $9.99 phones at Best Buy, along with the refillable $15 minute cards. That card deducts $2.00/day if you use the phone on that day. The rest of the day, you have unlimited calling and texting...so we had 7 days of use (with one dollar left over on our plan) and spent $25.00/per phone. AT&T treats the USVI's like continental USA, so there were no roaming charges. I was told that the phones will not work unless you are using an AT&T tower...they will not roam on other towers, so we never had a problem with the British VI networks. A couple of warnings that you may or may not be told by people at Best Buy. Do not activate the phones until you are close to departure because there is something like 31 days of use, at least with the minute plan we bought. Also, you need to use AT&T towers to activate your phones, so I had to wait until we got to Denver the night before flying out because there are no AT&T towers near our home. The activation code needs a zipcode of wherever you are going to be spending the most time...so I used St John's zip in ours. My first call was made as soon as we landed on St Thomas, still on the plane, to let our 5 year old granddaughter know we had "flown across the ocean" safely. 🙂

 
Posted : November 15, 2011 11:03 am

St. Thomas Activities

Set sail on top-rated charters, explore underwater wonders with scuba diving, encounter exotic animals, and venture into the wild with kayaking and ecotours. Feel the adrenaline with parasailing, aerial tours, and water sports for a memorable vacation.
Book Your St. Thomas Adventure Now
Virgin Islands Books & Maps