We will be going to St. John in a couple of weeks. We had rented a Montero from Conrad Sutton. On this message board there were several unfavorable reviews of the Suttons. One group arrived and the Montero they rented was not available. Another group had reserved a car and when they got there in the afternoon the office was closed and it took several hours for them to get the car. I became worried and contacted our rental agent who informed me they never recommend Sutton because they are usually rude and at best indifferent. The agency then rented a car for us from another rental company and it was only 20 dollars more. Just thought I would pass this along for what it is worth.